Technician, every Engine and Truck company is staffed with a minimum of one (1) Firefighter-Paramedic and/or Fire Engineer-Paramedic. SMFD employs 105 personnel including those assigned to Emergency Services, Fire Prevention and Administrative Services. Fifty-six (56) of the seventy-five (75) field personnel are licensed, Paramedics.
EMS SERVICE AREA PROGRAM MANAGEMENT
To provide continuous EMS program oversight, the EMS program is managed within the Department’s Emergency Services Division. Under the direction of the Fire Chief, EMS Program leadership and management is provided by a Fire Division Chief, an EMS Program Coordinator (R.N./P.M.) and a Emergency Services Support Specialist. The Department staffs a 24-hour on-duty Battalion Chief to provide field level supervision over all personnel and incident activity.
California’s EMS authority has recognized SMFD as a Continuing Education (CE) Provider for both Paramedics and Emergency Medical Technicians. The Department maintains trained and certified instructors to deliver these CE classes. In addition, SMFD also maintains a comprehensive ALS Quality Assurance and Quality Improvement Program (QA/QI), designed to identify and address potential or existing clinical, operational or equipment concerns. To learn from experiences and improve upon overall EMS service delivery, QA/QI process outcomes are routinely incorporated into CE case review training sessions.
In addition to providing multiple opportunities and platforms for community public education, the Department also maintains innovative program partnerships and customer feedback outreach efforts. Community outreach events provide education related to health, safety and various life-saving techniques. The Department promotes programs that provide specialized medical referrals and associated services in order to integrate a whole health service approach. By adhering to a whole health service approach, the entire patient is evaluated, not just their immediate concern, thereby promoting an advanced level of care for San Marcos residents.
Through dedicated leadership, integrity, safety, competency, and customer service the San Marcos Fire Department has provided emergency medical services since 2001. SMFD encourages and maintains continual education and training, keeping personnel current on all certifications, licenses, protocols, and best practices. Two-thirds of SMFD workforce are licensed Paramedics, creating a highly trained medical team on scene. Incorporating education and training, SMFD manages a quality assurance program overseeing emergency medical services while maintaining excellent customer service. SMFD provides community outreach education and professional emergency medical services connecting, empowering, educating, and acting as advocates for members of the community and offering resources to improve overall health.
SMFD is prepared to grow with the population and continue to provide innovative, cost-effective and consistent service to all members of the San Marcos community. The Department looks forward to continuing to improve and is always seeking avenues to increase our level of service to the community.