San Elijo Life is excited to announce we have a new sponsor Clay McFadden from TCS Mortgage. We take great care in picking companies and people we think add value for our readers and we are sure you will agree Clay is a trusted source. Each month look for a post from Clay that we hope San Elijo Hills will find informative.
To become a leader in the highly competitive mortgage lending industry, a company must deliver excellence in all areas. The personnel must be committed to customer service, be accessible and courteous, and have an extensive knowledge of mortgage options. The loan selection must be extensive. The pricing must be competitive.
To remain a leader, the lender must continuously improve and change. The staff must be provided additional education and training. Customer feedback must be encouraged and acted upon. Innovative mortgage products must be developed and implemented. Computer technology must remain state-of-the-art. The management team must bring innovations from other industries and consistently increase their standards, always expecting more everyday.
Clay excels as a mortgage planning professional and his team’s commitment to your home finances is unparalleled. The principle with which they measure their success in the service arena is one they like to call the “Wow Factor”. Whether for a million dollar loan or a government loan for someone’s first home, their sole objective as lending professionals is to “Wow” their clients with unexpected service and professionalism.
Away from the office, Clay enjoys a full family life. He has been a resident of San Elijo Hills since 2002 with his wife Krista and their three daughters: Kacey, Ella and Reese. They are members at Church of the Hills, which meets at the SEH middle school performing arts center. Kacey is in Miss Myslewicz’s 1st grade class at San Elijo Hills elementary. Ella and Reese are a few years away but love to show their Eagle Pride!
Making new friends is a passion for Clay and his team at TCS Mortgage, and is the center of how they conduct their business; so for your next real estate finance transaction, call Clay and let friends take care of it!
